New York
CNN Business
—
Taylor Swift spoke out Friday about the ticketing debacle that took place this week, as many fans were unable to purchase tickets for her upcoming tour on Ticketmaster.
“It goes without saying that I’m extremely protective of my fans,” Swift wrote on Instagram on Friday. “It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.”
Swift blamed Ticketmaster for the snafu, noting that there were a “multitude of reasons why people had such a hard time” getting tickets.
“I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could,” the singer wrote. “It’s truly amazing that 2.4…
